Why Choose SLV Group


SLV Group empowers businesses through intelligent automation and digital transformation. Our solutions are designed to help SMEs and corporates scale operations, improve customer service, and enhance productivity using AI and ERP technologies. We offer fully managed service packages, with setup, hosting, and optimization done by our expert team so clients can focus on growth without the need for internal technical staff.

All of our AI packages include ongoing consultation, automation support, and are priced transparently as service-based monthly subscriptions.


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Localised AI Expertise

Malaysian-built flows with industry context

Full-Service Setup

From flow design to CRM/API integration

Affordable and Scalable

Subscription plans for all business sizes

Privacy-First Architecture

Your data stays secure and separate from open models

Smart

Intelligently engineered workflows designed to reduce manual work and speed up response.

Secure

Built with privacy-first infrastructure, all client data is stored separately and access-controlled.

Seamless

Integrates effortlessly with your existing tools such as Google Sheets, CRM, or ERP.

Scalable

Whether you're a kiosk or corporate HQ, our stack grows with your business needs.

AiServe AI


AiServe is our smart WhatsApp AI solution designed to automate customer interactions and internal operations. From handling FAQs, bookings, and sales inquiries to supporting your team with instant access to SOPs and task management—AiServe reduces manual workloads and enhances response times across industries.

Key Benefit:

Turn your WhatsApp into a 24/7 customer service and operations assistant—personalized for your business.




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SLV Digital Suite


 
The SLV Digital Suite is a flexible, ERP-powered system that helps businesses digitize core operations like sales tracking, invoicing, stock management, HR, and reporting. It’s ideal for SMEs and enterprises looking to gain full visibility and control without needing an in-house IT department.

Key Benefit:

Streamline daily operations, improve decision-making with real-time data, and manage your business efficiently from anywhere.


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AiServe AI

AiServe Agent Setup (One-Time Fee)
Setup Fee: RM 5,000 (excluding 8% SST)

A one-time service to deploy your custom WhatsApp AI with our proven flow logic and integration best practices.

Feature Title

  • AI persona creation + WhatsApp bot profile
  • Business goal mapping and flow planning
  • Scriptwriting (up to 5,000 words)
  • FAQ + fallback + escalation scripting
  • System integration with CRM or GSheet (1 destination)
  • Google Calendar booking setup (if required)
  • Internal handover and user training session
AiServe Agent – SME Plan
Monthly Subscription Fee: RM 3,500 (excluding 8% SST)

Designed for SMEs managing multiple brands or departments, this plan supports both external customer service and internal team automation.

Feature Title

  • AI support for 2 to 4 brands
  • Handles both external customer FAQs and internal operations FAQs
  • Integration with CRM, Google Sheets, or ERP
  • Internal training guidance and supervision options
  • Unlimited AI conversations
  • 15 hours/month AI optimization ( Value RM 4,500)
  • Multi-language support (English, Malay, Chinese)
AiServe Agent – Enterprise Plan
Monthly Subscription Fee: RM 2,300 (excluding 8% SST)
  • Choose 1 function: External (Customer Service) or Internal (Team Support)
  • Supports up to 2 brands
  • Integration with basic CRM or Google Sheets
  • 8 hours/month AI optimization
  • Human escalation flow
  • Multi-language basic replies

Feature Title

  • Choose 1 function: External (Customer Service) or Internal (Team Support)
  • Supports up to 2 brands
  • Integration with basic CRM or Google Sheets
  • 8 hours/month AI optimization ( Value RM 2,400)
  • Human escalation flow
  • Multi-language basic replies

SLV Digital Suite

 SLV Digital Suite Setup
One-Time Fee: RM 6,000 (excluding 8% SST)

Comprehensive setup of SLV’s ERP-based Digital Business Suite tailored to your operations. This package includes system usage for the first year.

From the second year onwards, clients will pay a RM 400 license fee plus RM 900 server fees annually to maintain system access and hosting.

Includes

  • Full access to all Odoo Community Edition (CE) modules configured for your business
  • CRM, Sales, Inventory, Invoicing setup
  • Staff check-in/out, task management
  • Cashflow & stock reporting
  • Basic website and eCommerce module activation (if applicable)
  • User training & onboarding for efficient system usage
  • 20 Man Hour For the Meeting and Setup. ( Value 6,000)

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Digital Business Suite Website – Pro Plan
Additional RM 2,800/month (excluding 8% SST)

An advanced e-commerce and operations portal fully integrated with SLV’s Digital Business Suite.

Full Features

  • E-commerce store with real-time inventory sync
  • Online payment integration
  • Customer portal for orders & invoices
  • Inventory & stock management
  • HR module (attendance, leave, basic payroll-ready)
  • CRM & lead capture automation
  • WhatsApp AI integration (internal & external use)
  • Admin dashboard for sales, staff, and operations
  • 8 Man hours For the Maintenance and Support. ( Value RM 2,400)

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Smart Website + AI Assistant

RM 999/month 

(for AiServe subscribers, excluding 8% SST)

Normal Price: RM 1,899/month

Maintenance: Additional RM 99/month

A professional website integrated with your AI customer service. Ideal for businesses wanting a digital presence linked to WhatsApp automation. 

Includes

  • 3–5 page responsive website
  • WhatsApp AI chatbot (10 flows)
  • Domain & hosting setup
  • Monthly chatbot update
  • Basic analytics
  • 1 Man Hour For the Support ( Value RM 300)